Account closure
<p>I app**** for an American Express credit card which was approved, however i was not contacted and advised on the approved amount, nor was i given an option to accept or decline the offer. i received an sms informing me to collect my card from the service centre. When i called to cancel\close this account, i was told to pay an initian tion fee, which i apparently agreed to when i accepted the terms and conditions. Please email me a copy of the terms and conditions i agrred to, as i am not happy with the service i received. </p>
Dear Hajira,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Hajira,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
