PD
Priscilla D
1 reviews | Active since Dec 2018
04 Dec 2018, 10:40
Account Closed Without Notification. BAD Communication and Worst Service.
I cannot believe Nedbank customer service. Its pathetic and they dont think how this affect their clients. They close off your account without notifying you or sending a message or rather calling you to notify you before they close the account or let you know why they closing it.
This is inconveniencing us big time as we have funds that will be coming through and its closed. Let alone sometimes you get notifications when purchasing an item and sometimes you dont.
If you have a business account your banker is supposed to call and notify you of such things but no, you dont get anything. Their service is getting bad and bad each day and its really frustrating.
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Replies (1)Nedbank's replyOfficial
04 Dec 2018, 10:59Dear Priscilla Dimairho
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Nedbank's reply04 Dec 2018, 10:59
Official
Dear Priscilla Dimairho
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
