1 reviews | Active since Jan 2016
Account closed but still being charged
<p>So last year i have switched banks and closed my nedbank account Via phone call. Jan 2017 Nedbank phoned me and said that my account is in overdraght, once again i made them aware that i do not use the account and its suppose to be closed down, Feb 2017 the phoned me again saying that my account is overdrawn and again i stated that the account is suppose to be closed. Today a rude unprofessional lady phoned me demanding payment , the more i explain the situation the more rude she gets by saying where is the proof. How many times are you suppose to close down the account before it is accauly closed?????</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
