Account closed after 34 Years

I have been a customer of Nedbank and American Express division for 34 years. I omitted to pay last months account of R200 which happens to be all bank charges. I cannot pay this account because it has been removed from my banking profile.<br> Someone has closed my account summarily. This person has too much authority. Surely authorisation is required by a senior manager before closing a customer account?. Surely you check your records to see who this customer is? Nedbank wake up! You going to loose business if you cant manage your staff.