Account Closed

I opened a business bank account almost 2 years ago, the last month business has been really bad leaving my balance with R132 dormant. Linda Betele from Newton Park, Port Elizabeth branch emailed me on the 6th June stating funds must be placed in account or else account will be closed. I followed up with clients who advised payments will be made by 15th June, I rep**** via email on 12th June advising payment will be done by 15th June. I received no response.

On 14th June I received an sms stating balance written off, meaning account closed. I contacted Linda who was unavail and left an urgent message. She rather only rep**** via email stating account was closed on 12 June, I requested why did she not reply to my email on the 12th June, and to now she did not reply via email again. I feel as a customer for the almost 2 years having had a good relationship this is very unprofessional. I have in the interim converted to an online store with payfast registering with the business account. Doing this to increase sales and move business in right direction. All I want is for this account to be opened!