Abysmal lack of Nedbank Call-Centre service

<p>re Nedbank Credit Card no *** = For the past four months I have fruitlessly contacted the Nedbank Call-Centre reporting that I dont receive S MS adices for my Credit Card purchases over R700.00 which i have subscribed to. Each time I speak to a different Call-Centre agent I am assured the problem will be rectified, but to no avail. Sometimes they even delete the function & re-enter it. The last Calll-Centre agent I spoke to in tjhis regard was Mr. Ian Walton who assured me he would escalate it to his Team Leader for resolution. No-one even bothered to phone me back & confirm it had been rectified. </p> <p> on my last credit card purchase for amt R1014.23 on 15 May 2016 I still did not receive a Texted advice. It is not a huge problem, but irksome due to the continued lack of action after numerous complaints. Also I am paying for the SMS service without getting what I pay for. Apartv from ensuring the SMS service is activated, I suggest that Nedbank should refund me the subscription I have been paying for the service.over the past three months. </p> <p> I also uded to receive SMS notification of my Monthly statement payment amount, butb that has also ceased</p> <p> </p>