Absolutely useless and unhelpful bank

Absolutely useless bank, their security steps that is enforced upon you by them requires a step where they phone you, the caller from the bank can't even pronounce your first name correctly but they are final step in deciding whether your Nedbank money app (really awful app by the way) wil be activated on your new phone...

The attitude received and time wasted from the first caller means now just because Mrs Zulu from Nedbank doesn't approve probably because you corrected her pronunciation of your name (she would not say why she won't approve nor was she of any help at all) means I have to drag my sick mother of 75 to the nearest Nedbank branch, well done Nedbank, well done