Absolutely shocking customer service!!!!

<p>Yesterday I recieved a message from Nedbank threatening to take me to court! I instanly paniced, since I didn't know if my accout had been hacked! </p> <p> </p> <p>When I innitially phoned the number, it was not avaliable. I then sent multiple emails, and did not get a singal response. </p> <p> </p> <p>Nedbank did not both to first phone or email me, and let me know there was a problem. They immediately jumped to sending a threatening message! </p> <p> </p> <p>When I phoned my dad to tell hime what had happend, he said he had recieved a similar email which was addressed to my mother, who passed away at the beginning of the year! </p> <p> </p> <p>How is Nedbank so ***********, that they do not notify their clients if there is an issue with there accout! Nedbank had been notified of the death of my mother, how can they be so insensitive, and not phone us directly! </p> <p> </p> <p>MESSAGE FROM NRR: Your Court Notices have been ISSUED! Documents may be delivered to SHERIFF today to be SERVED on you. Call NOW on ********** 321 ref TPN******.</p>