Absolutely shocking CAVENDISH branch

Wow wow wow! We’ve been banking with nedbank since opening our VERY successful (and have made it through covid with increased numbers) business 2.5 years ago. Recently moved to a new area and for obvious reasons need to change branches. WELL ... the pathetic/lack of service received from the Cavendish branch will blow your hair back. I have phoned an emailed and sent WhatsApps to regional manager for the past two months, to the point of wondering if I’ve done something to personally offend this person. Not even the branch manager is getting involved here. Does none of this pass the BM desk?

We’ve been very happy with nedbank, and appreciate the personal service still provided, unlike many other big banks, so we’ve really wanted to remain with nedbank. But seriously DO YOU GUYS EVEN WANT OUR BUSINESS?????