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Francois B

1 reviews | Active since Feb 2022

03 Mar 2025, 10:59

Absolutely pathetic service Bedbank

Ii don't even want to rate the service, cause I am furious and negative with the service myself received. Seen that I am a Premuin bank client of Nedbank.

I always buy my shares over my banking app, all of a sudden Nedbank blocked my app. I went to the Waterfront Nedbank for assistance one word (PATTHETIC).

So I went one leave to Jeffrey's Bay. I went to Jeffrey's Bay Nedbank. Stunning friendly people assisted me. A consultant 'Lannice' assisted me. She phone the ***** department but could not speak to the consultant that put the block on my profile. She kept me there while she typed an email to the consultant and the ***** department.

She said the consultant will phone me and then I have to come in to see her again to assist with unblocking my app.

Well now I am back in Bloemfontein to see if they are able to assist me.

But I can assure Nedbank there service in this regards are absolutely pathetic. I still have a Standard Bank account and a Standard Bank Shift account.

Well Nedbank after this experience I shall never make use of your services.

Regards Francois Beselaar

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