LB
Leslie B

1 reviews | Active since Apr 2017

14 Sept 2017, 14:24

Absolutely no Service!

I app**** for a Nedbank personal about 1 week. Was subsequently advised by a call centre consultant that the Loan had been approved. I've been following up with Nedbank EVERYDAY since Monday and get a response that they are experiencing a "Disbur*****t error"

I'm now actually considering moving back to my Previous bank! Nedbank is seriously making me regret the decision of moving my accounts to them!!

0
Replies (1)
Nedbank
Nedbank's reply14 Sept 2017, 14:59
Official

Dear Leslie

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number


Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team