Absolutely disgusting service and first impression!!!

<p>I was in the process of applying for a Nedbank account online when I paused as I had gotten to the part where I needed to scan documents and I didn't have them on me. About 10 minutes later, a consultant phoned me and asked if we could complete the process. Thinking this was easier, I agreed. I got an sms from Nedbank a few days later to say I could collect my card. When I went in (Friday 14 October because they open at 8.30 on Friday and Monday) to fetch my card - a process I assumed would be quick and painless - I spent over an hour and a half in the bank. The embossed name on my card was HORRIBLY wrong, and I was told I would have to go back in to the bank to set a pin for said card, as my details had to be verified. My account type also had to be changed from Savvy Plus to the Bundle. I went back this morning and again spent an hour in the bank. I was given my cards and I was relatively satisfied. Then I tried to set up my Internet banking. I was told I would have to go back in to the bank for a third time. That is impossible. Opening a bank account should not be this stressful. I now have 2 written warnings for being late to work, as well as accounts to pay and no way to do so. I CANNOT go back in to the bank. SO angry with Nedbank and their adverts about "convenience". All lies.</p>