Absolutely appalled yet again with the service at

This is now the 3rd time that I have received the poorest service at this Nedbank brunch. The stuff in the bank is absolutely *********** they make banking with Nedbank so hard. They have no idea of what customer service is. Its infuriating to deal with someone who should be offering you the best service instead it's as if they are doing a favor for the customers. It shouldn't be that way they are there to offer us a service they are there to do their job. They are not doing us any favors. I was at this bank for an hour waiting in the queue to get a temporary card as I lost my cards after waiting for an hour I was advised that the bank has no card and therefore I can't get any assistance. So I had wasted an hour sitting there for nothing when I could have went to another brunch which also opens on a Sunday and offers better service. I'm from kwa-mashu that's one of the brunches I should be using but until they shape up I'm afraid the brunch is the last one I will ever go to.. I use different brunch and all of them have the best service and I honestly think Nedbank is one of the best service providers in their field.. but the guys at bridge city don't live up to your standard's