Absolute terrible service if you can call it service.

Just terrible service. They send out marketing material that they will be able to help you and assign business bankers to you all just to make you think you are important and give them a reason to charge more for a service that doesn't exist.

I app**** for a loan (this should be business for them) something every business owner should crave for. After more than 20 touchpoitns and emails they havnt even appointed me someone to handle my application.

Yet they are voted SA best business bank... I wonder by whom....

The process started back on the Feb28 talking to Gloria who wanted to help and connect me to a so called business banker.

Emails like these just go unanswered. Mar 3, >>Good Day MNR JACOBUS L VAN VUUREN

Hope this email finds you well.

Please note I have sent an email to your current business manager NADINE GEYSER to assess the application further.

She will be in contact with you.

No she did not contact me.

On March 18th - I do apologies for the delay in response.

Please note I have sent an email to Mothemane *****gwa who is the Business Manager at Iren Branch to assist. I have ask for a Meeting request, that she contact you, and advise on all necessary documents required for Judgemental credit.

Guess what she did not....

Mar 31, >> Good Morning Gift

Hope this email finds you well.

Please note I have CC the client on this email.

I has sent an email to a Business Manager close to the area the client is situated at, and below email is from the client stating they have not been contacted.

Kind assist, as client is no happy with what has transpired to date.

I am not going to get my hopes up ...