ABSOLUTE PATHETIC SERVICE!!!

Nedbank call me to offer me a credit card. They decline the card and tell me to call client service. When phoning client services Dimakatso Ramontsa tells me I have notices against my name whilst my TransUnion report shows no such thing. I even send her my latest ITC report and she has not even bothered to confirm receipt of the report. Why is it that one has to resort blasting corporates on social media before they take action. Nedbank - Do you not care about your reputation?? Do you not train your call centre agents? Do you even care that you are messing up my credit score by performing checks only to decline application and not even bother to get back to me? I have both a personal and business account with you yet I am not entitled to an answer as to why my credit card application is denied!!! Your slogan reads: Make Things Happen - Guess what NOTHING HAPPENS WITH NEDBANK!! The FSB should discredit you as a financial services provider for messing around with an individuals credit rating!