Absolute pathetic service

To whom it may concern

I am reporting the pathetic service from you as nedbank and I want you to look into this matter immediately.

Firstly, I met with a apparently the branch manager at the branch when I called nedbank as I wanted to change my normal check account to a professional banking account as in late november my additional and another salary was going to come into my account. I showed you my contract, my SA salary was going ro continue being paid into my account which after my already debit of my homeloan reflects. Of course with my continuous nedbank salary and my additional income for my profession, I dont see why it was a problem for me to apply for a loan with the evidence I presented to you. It was the same with my already deductions before my nett is deposited, plus the huge funds that will come into my account from the USD money.

So I feel nedbank is purely not offering me the services I require as a client but you as nedbank is eager to take bank costs for the professional banking account which I changed to, and even deduct that bank costs twice in one month. Then on top of that you are deducting fasiliteits gelde, rente and other charges with the professionak banking costs. This is pathetic service and I am going to complain about this on social media because it is terrible service. Suddenly also my account was not fica verified and I asked for my account to then be changed back to a normal check account because i did not collect my new cards, i told Helgardt i dont want the professional account because why then are you deducting bank costs I must pay to you people!

Also, my money is being transferred into my nedbank account why does it take so long to reflect when other banks of my employees has accounts with other banks and their USD money is not taking so long. This is absolute ****, I want my matter to be handled as a priority and sorted out immediately because I could not even access my account through the app, still the app is problematic abroad and I cant even buy airtime or make transfers or payments!

And also do not call me please sort this matter out via email because I am not giving you nedbank more money with answering a call abroad and you are not even resolving the matter!