Absolute Incompetence from Homeloans Department
Called Nedbank Homeloans on Monday 28th April 2019, spoke to consultant requesting my Debit Banking details be changed from my Wife's to Mine. The Lady took down the information even verifying my banking details assuring me that the Debit will run off my Account on 30th April 2019. Today 30th April 2019 Nedbank again debited my Wife's account, the incompetence from Nedbank is appalling.
My Advice, best you rather opt for another Bank instead of Nedbank.
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Nedbank's replyOfficial
01 May 2019, 08:27Dear Wayne
An investigation will be done and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
An investigation will be done and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Nedbank's reply01 May 2019, 08:27
Official
Dear Wayne
An investigation will be done and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
An investigation will be done and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support