ABSOLUTE BULL****!!!!

I'm absolutely applaud at the service from the Sandton City Nedbank branch, from the minute i arrived at the branch for a mere card collection. I got given the wrong ticket because when it got called, the consultant could not assist. I was then given a priority ticket which was the opposite it of that. I continued to wait, and those who had arrived after me got assisted with me still waiting. After voicing my grievances, i then finally got assisted. When trying to active the brand new cards at there was then an error with the cards which made me spend more time in the branch than i had anticipated to spend. 2hrs later and i am still at the branch.... this is totally unacceptable especially from one of South Africa's biggest banks promoting efficiency and a whole of bull. This service has not at all improved in any way and reminds me why i had initially left this bank.