About Nedbank police

On the 22 January 2024 likho booi he was shot by the police nu29 next to the dam .I Nowelile Hanise I was having the policy at Nedbank seens 2017-03-14 so l went to nedbank to put a claim for my grandson on this date 2024-02-06 seems there I'm still waiting for the claim their did not prossed the claim yet I try to fone them their keep on the telling l must wait .l keep on waiting seens now .l also fone the Dectetive to waiting happening she told me that no one fone Her become on the police side there is nothing on their side this guy was shot he did not do crime even the police report says there was no crimal .l borrow money from the loan shack now their want their money back but yesterday Nedbank fone me and says their wont pay my claim. I was pay R700 permonthy but l don't even staying my house because l can't pay this guy because Nedbank did not pay please help me.