A white man gets superiority over black female ladies at Nedbank Rustenburg Waterfall Mall

I was at the Waterfall Mall branch (Rustenburg) yesterday around 15h30-16h00 and the service consultant where you receive the tickets was so rude. We get to the counter and she tells us that they are off-line. That well and good, we ask her if there is another way that my friend can get her statement for a car installments. There was a white gentleman behind us, this gentleman decides to come to the side and talk to the consultant. Instead of the consultant telling the gentleman that she still busy with us who are in front of her and him. he shows her a message on his phone, she continues to read it and assist him, i reprimand her that she cannot do that. She is still not done with us but she is assisting this man. Just because that man is white, he has superiority over us because we are black ladies. She ignores me and continues to show him where to go, i tell her that was wrong and she rudely says" ok sharp" and her hand gestures for me to shut up! I then continued to tell her that what she did was wrong instead she wanted me to tell the man instead of her and she continued to say ok sharp with the hand gesture that i shut up. Is that how you treat clients? She is rude and it is appalling that in 2023 your staff still do not know how to treat client. Unfortunately i did not get her name as i was disgusted and angry at that treatment. Due to that treatment, you will not be getting my business, i will rather stay with my bank that acknowledges my importance.