EC
Erin C

1 reviews | Active since Jul 2019

01 Jul 2019, 12:01

A VICTIM OF ***** ON MY BUSSINESS ACCOUNT

ALMOST A MONTH AGO MY BUSSINESS ACCOUNT WAS HACKED.A proof of payment was send to my accommodation establishment which was opend and a keyblocker was opend by the ********* who got hold of my credentials. They stole all my money out of my bussiness account. It was all my savings to get through the winter months....to survive. 3 weeks prior Nedbank phoned me to say that there was ***** on my internet banking and i had to go to the bank to change my credentials. On the day of the hack i saw my login page logging in while i was logged in and i phone the ***** dept to close my acc. which the person on the the onther side said nothing was wrong with my account. After that all my money was ******. With R32.45 left in my account i went to the bank to ask them how they will help me to survive with debit orders and payments. The told me that unfortunately they cant help me.It need to go through certain stages and they cant secure a refund. Its now a month with the head of Fruad saying that its now a legal case and we opend the POP and still not secure of a refund. I have maxed my credit card with another bank i have borrowed from family for wages for my staff. Up your security on internet banking Nebank, ********** must not be able to get to my money!!!!! Its your security that suck and you are blaming me for opening a POP that we do every day in a bussiness like mine. COME ON, SORT THIS OUT!!!!

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Replies (1)
Nedbank
Nedbank's reply01 Jul 2019, 12:04
Official
Dear Erin 

Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
 
Kind regards

Client Service Support