A VERY COSTLY CELLPHONE APP

Nedbank cellphone app is the MOST USELESS USER UNFRIENDLY APP AND A VERY COSTLY ERROR APP. All very well for the staff at Nedbank to say it is SO easy AND YOU CAN'T MAKE A MISTAKE, WHICH AS I LEARNT THE VERY HARD WAY IS VERY VERY EASY APP TO MAKE COSTLY ERRORS, there are absolutely no safe guards at all for an unseemly error, but then the staff admit they had training, not to forget they actually work in the industry..... but we the simple street folk that don't deal EVERY DAY WITH BANKING are expected to understand this HIGHLY CONVOLUTED APP WITH ALL ITS GLITCHES, and that glitch FOR ME HAS BECOME A VERY COSTLY GLITCH. The only company benefitting from this glitch is NEDBANK, now isn't that amazing! To make matters worse I am also expected to change to the NEW internet banking before the 2 November 2020, one has to wonder how many GLITCHES are in this for ONE to make very costly mistakes. And they talk about *****, ja right. FOLKS READING THIS BE VERY CAREFUL IT IS NOT AN EASY APP TO TRANSACT ON AND NO SAFE GUARDS IN PLACE FOR ERRORS AND ONCE YOUR MONEY IS GONE IT'S GONE. Does the client need this stress in their lives. Nedbank offer you a business banker, why who knows, as the one I am supposed to deal with is either not available, on leave or just a plain waste of time, totally UNFRIENDLY AND UNHELPFUL. JUST HAVE TO ASK, IS THERE ANY BUSINESS BANK THAT IS HELPFUL???