AvJ
André van Jaarsveldt

1 reviews | Active since May 2016

20 Dec 2016, 21:46

A technical error was encountered.

<p>Since I joined Nedbank, this is the messages that greats me 80% of the time, then I want to check statements, and nothing is ever done about it. This is really unacceptable for a bank.</p>

0
Replies (3)
Nedbank
Nedbank's reply21 Dec 2016, 09:35
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,

AvJ
André van Jaarsveldt's update21 Dec 2016, 16:48
Reviewer Update

I was contavted my Nedbank, and they gave me step by step instrauctions on how to fix my problem. NedBank I hope this will be a permanent fix, the problem happens 50% of the time when I use internet banking since I joined internet banking +- 3 years back. Thank you for calling, will let you know if the problem persist.

Nedbank
Nedbank's reply22 Dec 2016, 08:46
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

Best regards,