JE
Jeff E

1 reviews | Active since Mar 2009

11 Jan 2016, 10:09

A pleasure to deal with

I raised a query after a vendor debited an incorrect amount to me. Laken monitored my account continually till a full credit was received and then advised me of this. Thank you Laken: your attitude and helpfulness was like a breath of fresh air.

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Replies (1)
Nedbank
Nedbank's reply11 Jan 2016, 10:18
Official
Hello jefff,

This is really outstanding feedback. We are happy to hear that Laken was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team