aM
angel M

1 reviews | Active since Mar 2015

26 Mar 2015, 08:58

A BANK WITHOUT MONEY

I went to Nedbank in clayville/phumulani mall yesterday, I went inside to request an amount of R4000.00, but to my surprise the bank did not have any money since the morning and it was already 13o'clock. What is a bank without money, what ****ed me off was that the tellers were so rude when questioned about that and the manager did not even bother to come and explain to the customer's. I was the 3rd customer to be turned away at that time because of that, how many did they turn away since the morning?they said I should go to the nearest branch of which they are my nearest bank, I might as well open an account with Shoprite if I have to wait the whole day for someone to come and deposit money before I can be able to withdraw money, if it was the ATM I would have understood but not the bank on the 25th. Dolly one of the tellers her attitude was so bad.

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Replies (1)
Nedbank
Nedbank's reply26 Mar 2015, 09:25
Official
Hello lrr,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team