A bank not Worth trusting..

On the 25th Aug 2018 there was a cash withdrawal made in my account Nedbank account... This was an unauthorised withdrawal as my card was at home an no one had access to the card and my pin..

When I noticed that funds were with drawn from my account I froze the card on my Nedbank app... I then called the client care the lady who assisted me blocked my card and replaced the card, she then transferred me to the ***** department. I feel the guy wasn't helpful he didn't stop the transaction from being processed. The transaction only got processed on the 27th....

I want my money back....