1 reviews | Active since May 2016

04 May 2016, 12:15

9 days still no confirmation

it has been 9 days since I enquired as to why my address was captured incorrectly. I STILL DO NOT HAVE CONFIRMATION THAT IT HAS BEEN CHANGED. Private and Confidential information is being sent to the wrong address because it was captured incorrectly... clearly this is not an issue for Nedbank but for me its a major issue

0
Replies (1)
Nedbank
Nedbank's reply04 May 2016, 12:48
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

 

Kind regards

Client Experience Team