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So today I’m speaking on behalf of my dad who has suffered a severe stroke in 2020 He has been a customer of Nedbank for many years Large somes of money have been taken out of his account where we have been to the branch with no explanation to where the money is going So eventually call the call centre and they put me through to overdraft department which then on go on to say that have received a request for the overdraft to be cancelled and put me through to the debt department Where now a very unhelpful lady That could not be of very much help to me Tells me that they have documents that are signed by my dad from a third party my debt hero Giving them authority putting him under debt review My point I’m trying to make to the customer service agent and many service people in Nedbank is how does any company get consent to put you under debt review without a written signature or consent also from your spouse if you are married in cop Which still not a single person from Nedbank could assist me with And then suggest that I have to go to court to a resolve this matter This is very frustrating getting absolutely no help from Nedbank 😡😡😡😡