MD
Mandy D

1 reviews | Active since Nov 2015

04 Nov 2020, 10:09

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I would just like to say that Nedbank service is the worst. They pride in making a difference but they don't they a nightmare, The call centre agent I dealt with on Monday 03/11 assisted me seemed helpful but communicated incorrect details stating my investment money will be paid out the following working say. on top of that I had to pay R310.00 charges on each of the R1000 I invested what a ******* when it's my money and I will be receiving half of it back. What ****ed me off even more when I the case numbers: *** not to mention that this call centre agent didn't log the 3rd case and that none at this institute cares about the fact that it is an emergency and I needed the money like in yesterday. I even stated that it is an emergency. I spoke to a Nomonde whom did sound like she had any empathy at all and stated it takes 3-5 workings days.

I think that i need to move my account cause I can rather pay more bank charges and get a better service, this is absolutely ridiculous!!!!

Do you know that I could lose every thing if this money is not credited to my account ASAP it is life and death situation but NEDBANK doesn't care!!!!!!!!!!!!

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