7 day refund process not acceptable

<p>I settled my MFC account on the 27th of May but my instalment came off the 28th i then contact and email the call centre my settlement proofs on friday and sa****ay the 28th. I then called the call centre they told me my account is settle i need to wait 7 days for my refund to take place.</p> <p>I have other things that needs to be paid, why does it take 7 days for money to be transfer from one bank to another. i work for a financial institute and i know that it can never take this long. please i need this money its not small money its 2490 that needs to be paid over. I settled the account and no one bothered to even contact me saying its settle not even a thank you from MFC or nedbank pathetic service.</p>