RB
Richard B
1 reviews | Active since Jul 2014
23 May 2019, 12:28
5 weeks to delivery archived statements, no responses. PATHETIC.
5 weeks... that's how long I've waited for statements. 6 WEEKS! And no response to calls, emails, etc. Just a reverberating silence! After I've moved all my accounts to you, you cannot even do this simple thing. Pathetic. I'll move away shortly.
Helpful (0)
Replies (4)0
Replies (4)
Nedbank's replyOfficial
23 May 2019, 13:01Dear Richard
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Nedbank's reply23 May 2019, 13:01
Official
Dear Richard
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
RB
Richard B's updateReviewer Update
27 May 2019, 15:57After 6 weeks, I get this pathetic response... 6 weeks to get a &^$(&*#$ QUOTATIONS!!!!
Good day
Good day
Thank you for using this email service.
Please note there will be a charge per statement requested at the cost of R30.00
Total statement required are 86
Amount Total :R2 580.00
Please advise if we should process with the requested statement.
Thank you
I AM DONE WITH YOU.
I AM DONE WITH YOU.
RB
Richard B's update27 May 2019, 15:57
Reviewer Update
After 6 weeks, I get this pathetic response... 6 weeks to get a &^$(&*#$ QUOTATIONS!!!!
Good day
Good day
Thank you for using this email service.
Please note there will be a charge per statement requested at the cost of R30.00
Total statement required are 86
Amount Total :R2 580.00
Please advise if we should process with the requested statement.
Thank you
I AM DONE WITH YOU.
I AM DONE WITH YOU.
RB
Richard B's updateReviewer Update
03 Jul 2019, 14:383 months. NOTHING. And they no longer respond to my emails. PATHETIC.
RB
Richard B's update03 Jul 2019, 14:38
Reviewer Update
3 months. NOTHING. And they no longer respond to my emails. PATHETIC.
RB
Richard B's updateReviewer Update
03 Sept 2019, 09:295 months... and, guess what, they sent me most of mine, but SOMEONE ELSE's statements too... Wonder how this client, Mrs A.G. Kirkland would feel about me viewing 9 months of her private information.
As per usual, after 2 weeks, ZERO response from Nedbank on this matter. No shocker there.
Following Banking Ombudmans prescribed process to lodge an official complaint now. Worst bank. Should never have moved to them. Actively looking for a new bank.
As per usual, after 2 weeks, ZERO response from Nedbank on this matter. No shocker there.
Following Banking Ombudmans prescribed process to lodge an official complaint now. Worst bank. Should never have moved to them. Actively looking for a new bank.
RB
Richard B's update03 Sept 2019, 09:29
Reviewer Update
5 months... and, guess what, they sent me most of mine, but SOMEONE ELSE's statements too... Wonder how this client, Mrs A.G. Kirkland would feel about me viewing 9 months of her private information.
As per usual, after 2 weeks, ZERO response from Nedbank on this matter. No shocker there.
Following Banking Ombudmans prescribed process to lodge an official complaint now. Worst bank. Should never have moved to them. Actively looking for a new bank.
As per usual, after 2 weeks, ZERO response from Nedbank on this matter. No shocker there.
Following Banking Ombudmans prescribed process to lodge an official complaint now. Worst bank. Should never have moved to them. Actively looking for a new bank.