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I am approching the banking Ombudsman.

1. Nedbank Double debited my account for my car repayment. A whole R22 000 for this month is gone without a reversal. 2. Whilst speaking with the consultant, she changed my D/O date and assured me via the call that I will not incur any fees. 3. I moved the D/O from the 15th of same month to the 20th of the same month and they charged me R1300 for that! The consultant Pelompe assured me the change will only cost a R100 because its within the same month!