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An absolutely pathetic bank and service. On Saturday the Nedbank ATM swallows my card. When I call in to explain the situation, they block my card. I must go into the bank to get a new card. I do so, and get a new card set up outside at a card producing machine. However, they now debit my account with a R100 for a replacement card. So I call ***, and they tell me that they cannot help me. I must go to the bank to have it reversed. So Nedbank wants me to incur more than a R100 expenses to drive to the bank, sit in a queue wasting my time for their ATM mess up. Never mind the calls I have had to make!!! It will not happen. I am busy closing all my investment accounts with an *********** bank. We use online, mobile and atm banking so that we do not have to go to the branch.... Wake up Nedbank. You are totally backward