45 minutes wait to get cash in a teller at the bank

<p>Terrible service at Nedbank. My husband went to the bank to a teller to withdraw cash to pay his truck licence and he waited 45 minutes to be helped when there were only 2 people in the queue to be helped by the teller. Terrible customer service and when you complain the employees tell us that her boss said that is how it is and will not change. Therefore as customers we feel the only option left to us is to change banks. Very disappointed. Dont even deserve1 star</p>