sM
siyasanga M

1 reviews | Active since Feb 2015

24 Feb 2015, 17:12

45 days Breach of SLA

I logged a dispute on the 12 of Dec 2014 where funds were debited on my account without my full authorisation. i asked Nedbank to please reverse this transaction and the 45 day SLA period has long time surpassed

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Replies (1)
Nedbank
Nedbank's reply25 Feb 2015, 08:04
Official
Hello smbiko,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team