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Dear Nedbank.

So on the 12th June I went to your money app and used my 3000 greenbacks equivalent to R100. Nothing was ever received on my side.

Then suddenly I am being told that they 3000 greenbacks were deposited into my old current account that was opened in 2015. Currently I have have a current account and credit card with you and I have never had a problem with opening. Strange enough that day when I was making the transaction I chose the account number that starts with 125. Then suddenly the R100 was deposited into the old account and I am being told it is still open.

Why were my accounts that opened in 2021 and 2023 were approved not declined based on an old account!!!

Clearly you wanted that amount to go to the old account to activate it. This business practice is very questionable and *********