SM
SESHNI M

1 reviews | Active since Mar 2012

03 Oct 2015, 09:08

4 MONTHS AND STILL STRUGGLING WITH NEDBANK P.LOANS

DEALING WITH JARRED FROM NEDBANK CUSTOMER CARE FOR THE PAST 4 MONTHS NOW REGARDING MY PERSONAL LOANS PAYMENTS AND CHANGING MY CONTACT DETAILS!AFTER RECEIVING CONFIRMATION FROM JARRED AND KERSHINI TO STATE IT HAS BEEN UPDATED, STILL GETTING SMS TO STATE MY ACCOUNT IS IN ARREARS!! NEDBANK, YOUR BILLING DEPARTMENT IS ABSOLUTELY DISGUSTING! 4 MONTHS TO SORT OUT 1 ISSUE!! DO YOU PEOPLE LACK A BRAIN! I WILL BE REPORTING THIS TO WENDY KNOWLER, CONSUMER BOARD OF COUNCIL AND A LAWYER! 4 MONTHS TO SORT THIS OUT IS ABSOLUTELY RIDICULOUS AND I AM OVER ANNOYED OF RUNNING AROUND IN CIRCLES WITH YOUR DAMN BILLING DEPARTMENT! YOU ARE MESSING UP MY CREDIT RECORD BY NOT UPDATING MY EFT PAYMENTS ON TIME!!!

0
Replies (1)
Nedbank
Nedbank's reply03 Oct 2015, 09:59
Official
Hello moodaly.seshni,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team