1 reviews | Active since Apr 2009
4 attempts to close Credit card, IGNORED by Nedbank. We will "call you back" never happens
4th attempt to close my credit card. 4 times excuses or 'we will call you back" but never do. ITS IMPOSSIBLE TO CANCEL
48 hours to pay your card inter account, is shocking too in this digital age. Nedbank a once great leader is a dinosaur follower at best now.
I logged another chat support after last one failed to call back. Usual run around of unhelpfulness.
I asked for their manager, IGNORED I asked it be escalated IGNORED
I then get told off for "shouting" on chat because they refuse to listen to what I their customer is asking after Nedbank has failed several times to even call me back let alone close the credit card.
And nedbank asks why i want to close the account lol (plus was with them 20+ years and zero car limit increase. FNB i opened an account and get 5x the credit instantly. so shows how little Nedbank cares about long term faithful customers.
Nedbank could care less
