3rd Week, still not resolved ,

Hope this complaint reaches to CEO <br> <br> We had 4 garage cards, Imran , Shilpa , Colin , Oupa<br> <br> Imran Patel garage card is working after 2 weeks<br> <br> Biggest problem we facing, when we mail them documents, they say its not clear, <br> <br> we went to leave documents at The Glen mall , still they cant see it clearly, <br> <br> they we were told , Sandi will come collect, till today Sandi didnt come to collect <br> <br> <br> In all communication, i can see the inefficiency from Nedbank ...and service levels is pathetic , all they can do is apologise, at the cost of Narayan Textiles <br> <br> Colin, documents were also being dropped off at the same time with Imran Patel documents <br> <br> But after one week , we were told again by Muriel ,Colin documents is not clear ......so till today Colin Garage cards is not working <br> <br> <br> Shilpa garage card also not working , even after 2 weeks , documents have been submitted <br> <br> And Oupa card, finally we had to cancel it <br> <br> <br> this is so terrible .....i have no words to describe , <br> <br> Previously with Standard bank , i never had this kind of issues, <br> <br> 5 garage cards were issued in 24 hours, including FICA, <br> <br> Can anyone assist <br> <br> <br> <br>