1 reviews | Active since Jun 2016

04 Oct 2016, 16:41

39 minutes on hold!

<p>All I want to do is link my credit card to my online profile!!! Your Social Media can't even get that right! Waiting on the line for 39 minutes and get cut off! After they refused to call me!!! Pathetic to say the least </p>

0
Replies (1)
Nedbank
Nedbank's reply04 Oct 2016, 17:12
Official

Dear Nelly,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team