lS
lasrus S

1 reviews | Active since Jun 2016

06 Mar 2017, 11:40

32 notice without emergency

<p>last friday 03-03-2017 i went to branch in need of money from my 32 days notice then i was told to bring writen reason why i need the money ugently i told them its personal reason thy said no, i call customer care spoke to Hasina whom she told me to go to the branch tell to release the money, i ask from work to go to the branch they still said no they also called but the person on line said i can't the money, i use standerd bank 32 notice if i had problem i go withdraw from notine account without problems also my girlfriend has 32days notice with FNB same apply she need it she get it same day.</p>

0
Replies (3)
Nedbank
Nedbank's reply06 Mar 2017, 12:28
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

lS
lasrus S's update10 Mar 2017, 12:48
Reviewer Update

i'll like to thanks Nicolas Govender Executive Service Support Consultant for the relotion on my quiry hope this will help both me as a costumer and better communications between us for long lasting relation.

Nedbank
Nedbank's reply10 Mar 2017, 12:57
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.