32 DAYS, 18 CALLS, 8 EMAILS AND STILL NO PAID UP LETTER

<p>I settled an account with NedBank and requested a paid up letter. After email and calling back and forth because nobody knows who I'm supposed to speak to I eventually got to ********** <p>I requested a Paid Up letter and they responded within 2 days.</p> <p>32 days later they have still not provided my Paid Up letter and are not responding to my emails anymore. </p> <p> Please just get me my paid up letter.</p> <p>Nedbank, Is this really the way you want to treat clients who actually pay their accounts?</p>