32 DAY NOTICE ACCOUNT

<p>Good day,</p> <p> </p> <p>I have a 32 day investment account with Nedbank as well as a current and savings account.</p> <p>There was a portion that I urgently needed out of my 32 day account which I called the call centre and they advised me to go to my branch which I did, Nedbank Vincent park.</p> <p> </p> <p>The consultant could not assist and had to speak to the branch manager. Cut a long story short, after a hour, the manager approved it for 1 days notice. I gave them all the proof showing that I needed the money URGENTLY... Sad how i had to sit and prove it where as it is my own money invested. The branch manager never once came through to me to try explain, the teller just tried to help as best as she could.</p> <p> </p> <p>I have been waiting since Wednesday for the money to reflect and still nothing has happened, no feedback given, nothing. I moved to Nedbank a year ago and have been very happy, up until now where this situation happened. I even asked if they could please put through a loan and use my investment money as surety and nothing even got offered or tried to help me.</p> <p> </p> <p>I have heard nothing, day 3 and still no money. i have proof that it was told I will get the money within 1 day and it has been more.</p> <p> </p> <p>Please get back to me urgently, I need that money out the investment as I stressed. No answers, nothing!!!! Hate how customer service levels get to this! Even asking to see the manager and she couldnt even come out her office yet pass messages.</p> <p>Almost ready to close all my accounts and move to another bank. You would think your bank would be willing to assist you, just like we assist you with investing our money and paying our fee's!</p>