3 credit applications and wrong delivery location

I app**** for a Nedbank credit card last week, there was 3 applications done, as your system was offline, eventually I app**** with Lungelo Kumede, last week Friday he had to provide me with Feedback and that didn't happen. I had to escalate to Olyama team leader, I was never asked where I would like the credit card to be delivered too. On the system it showed that I wanted it to be delivered at a branch that is 30KM'S from my house??? Today I got a confirmation sms that the card is at that branch. Seriously? 30kms from my house? You know how much petrol cost? It's been a schlep always having to deal with Nedbank no matter what transactions and interactions I have with you guys. It's kind of irritating actually. I want a manager to call me and resolve this! Also doing 3 applications affects my credit scoring!!!evens if you cancel an application!!!