🤬🤬🤬2ND REVIEW NEDBANK DOESNT CARE, NOKUKHANYA MKHIZE'S BAD SERVICE SEEMS TO BE WHAT THEY PURSUE😖😡😡😡💔

I'm writing this for the 2nd time, as the 1st one was not even attended. Can I please have my Money returned to my account I'm broke and dont have petrol to go to work. I've never been this disappointed with the bank I've used for years. What a bad customer experience I received with a consultant named ''NOKUKHANYA MKHIZE'' who said she works at SANDTON 135 RIVONIA ROA JOHANNESBURG loudly in my ears, the attitude that was echoing in her voice when she called me today at 13:30 until 14:22 regarding the loan I took with you guys last month, I think she's from the collections department. Worse you guys are the ones at fault to begin with NB: Please listen to her call, when you return or answer this rating I need feedback as to how you guys dealt with her and I want you guys to make her call me and apologize about her unmannered of approach. Now the initial thing that you need to fix. Nedbank captured my debit order date incorrectly and debited my account yesterday I was left on a negative balance. I kept on emphasizing on the call that I'm getting paid on the last day of the month and the agent guaranteed me it was gonna be that way, to my surprise yall debited on the 21st. I need my money returned and my account on a positive balance as the agreed debit date id the last day of the month. I'm going to take this to the ombudsman's if yall dont sort this out. Your agents are even harrasing me as if I'm a ***** or I'm at fault. Please take your agents back to training cause their customer service skill is on 0% they speak to us as if they speaking to animals. I repeat I want my money returned immediately