1 reviews | Active since Aug 2016
<p>How about i dont call today to ask "how far is it today" ?</p> <p>If this is how you treat clients for loans, im even scared to think what happens to people that bank with you. Its been 2 weeks waiting for a loan to be approved, such service you will receive from Jeffrey Gadisi. I have too call each time and beg for a call back once he confirmed with the "IT department" .He keeps advising waiting for Nedbank IT, but everything was only sent on Friday @ 13:20 ..been waiting since 2 weeks Friday ago for approval.</p> <p>This is sad that till today i still did not get call when i was promised last Friday. It will be done Saturday, he will even get someone to help as he is not in, I called from the Nedbank branch in Lenasia on Saturday to your branch in Dainfern, they did not even pick up the phone once SAD!! but thank you to Lisa Naidoo from Lenasia for Help you really tried wish their was more people like you.</p> <p> </p>
Dear Schaunette,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Dear Schaunette,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
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