10/10 Service from Mbali

Thank you to a very professional and extremely patient Mbali for all the help with my many queries on my Nedbank account.<br> <br> I called the Customer Service number thinking that i would wait forever to speak with an agent and go through a long and tedious process of explaining my concerns on my account.<br> <br> To my surprise my call was speedily answered by a Friendly and Professional voice on the other side.<br> <br> Mbali proceeded in assisting me with many queries relating to debit orders on my account, Her level of patience and professionalism is true to the Nedbank Customer service experience outlined by the Bank.<br> <br> Thank you Mbali for your assistance.<br> <br> 10 / 10 for service and professionalism.<br> <br> Regards<br> Craig Mikkelsen<br> <br> p.s i do not know her Surname.