1. Unauthorised deductions from Norman Silks' Nedbank savvy current account/ 2. Non receipt of greenback rewards despite repeated requests

Having emailed a complaint on the 10th of Februrary 2019 re unauthorised amounts being taken out of my current account in the 2017/2018 tax year. These amounts were R50, R43 and R82 for travellers' cheques on three occasions namely the dates being 30th of August 2017, 01st of September and 26th of January of 2018. There hasn't been anyone to even bother to come back to me. I looked to Nedbank for a refund of these monies plus 15 % interest and R500.00 compensation. I find this ********** behaviour totally unacceptable. I have banked with Nedbank for plus minus 10 years in Johannesburg and previously in Durban for plus minus 20 years. This type of behaviour destroys trust in customer trust and loyalty. One wonders how many clients are suffering the same effects? I await to hear from Nedbank urgently.

I have asked about Greenback rewards on a number of occasions and still there is a nil balance in the Greenback account.