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Cheryl C

1 reviews | Active since Jul 2017

11 Oct 2017, 10:16

1. NRB subscription fees 2. Nedbank Pocket POS

I do not normally have reason what so ever to complain about Nedbank. I have two gripes first one I shall address here. I have started to get an amount taken off my Nedbank account for a subscription I cancelled with for Sage Accounting. I did a trial run and found it wasn't for me so I informed Nedbank as well as Nedbank Sage. Only now have I discovered that I was supposed to deregister on the internet site. Now I have had about 4 months of deductions... yes I should l have been more aware of the fee being taken off and client care has assisted in my showing me where to deregister but its bad show on Nedbank's side and my monies should be reimbursed.

Gripe 2. Nedbank Pocket Pos from the start has been a poor product back up. I have called a number of times for Nedbank to add another cell number for the use of the Pos. No one yet has been able to assist me.

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Cheryl C's update13 Oct 2017, 12:25
Reviewer Update
My bank account was credited with the subscription amounts as requested and I am happy. Thank you Nedbank With regards to the pocket POS someone was supposed to call at 8:00 am this morning and that didn't happen.