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jeremiah F

1 reviews | Active since Oct 2015

01 Oct 2015, 07:09

1

While I was working ,I decided to open a Old mutural saving plan with a financial adviser.Ned-group were dealing with the debiting of the account ad well as postage.It so happened that I lost my job so immediately<br> I went to cancel the policy.The debit was for the 27 of September 2015.I went in 2 days before to cancel and stop the debits.So I managed to cancel the saving plan but there needed to be three working days to cancel the debits of R1000.eventualy the debits were taken out of my account and my balance was -R10000. So the bank reversed the debits by paying the -R1000 back into my account.So I had bank charges of -R199 in my saving account . I then deposited R1150 from my 32 day notice account. Then my money was going out of my *** was taken out and I want it back please and the charges to be removed.when I asked a teller for advice yesterday at Nedbank Overport. She said that my money won't be taken she ******* me and now its gone.<br> Thanks Mr.J L Fynn

0
Replies (1)
Nedbank
Nedbank's reply01 Oct 2015, 08:51
Official
Hello Jordynnd,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team